Postnatal Core + Pelvic Floor Restore: Terms Of Purchase.

Hi, Fern Ross Yoga here, I am so excited that you are planning to purchase my online postnatal yoga course, Postnatal Core + Pelvic Floor Restore. Before you buy the course there are a few things you need to know about what you are purchasing, what you can expect and the support you will get from me. Please read the terms below and if you have any questions once you’ve finished please do not hesitate to get in touch and I would be happy to chat further.

Best,

Fern


The terms and conditions set out below apply to your purchase of the self-study program, “Postnatal Core + Pelvic Floor Restore” offered by Fern Ross Yoga. Please read them carefully as they affect your rights and liabilities under law and set out the terms under which Fern Ross (“I”, “me” or “my”) provide services to you, as purchaser of Postnatal Core + Pelvic Floor Restore. These terms are subject to any rights you have under consumer law to which I am bound to and which cannot be waived. By accessing or engaging with this course, you acknowledge and agree to the following:

COURSE OUTLINE

Postnatal Core + Pelvic Floor Restore is a self-study course which uses postnatal yoga and corrective exercise techniques to help you rebuild your core and pelvic floor, reduce aches and pains, boost your energy and mood, and feel more like you again.  

COURSE SPECIFICS

Postnatal Core + Pelvic Floor Restore program outline

The Postnatal Core + Pelvic Floor Restore coaching program is a 10-week online group program which provides support and education via postnatal yoga and corrective exercise techniques, and how they can help you restore your core and pelvic floor function postpartum. 

Program Specifics

Throughout the 10-week coaching program you will learn how to reconnect to and rebuild your core and pelvic floor, reduce aches and pains, boost your energy and mood, and feel more like YOU again.

There are 4 elements to the program:

  1. Group Coaching

  2. Self-Study (Tutorials, Lectures)

  3. Self-Practice (Yoga practices, varying lengths)

  4. Private group

Group Coaching

The group coaching program will be led exclusively by Fern Ross Yoga, E-RYT 500 yoga teacher and pre- and postnatal corrective exercise specialist.

The coaching group will be limited to a maximum of 30 students at any one time.

Coaching sessions will take place weekly for one hour online via Zoom calls. Unless there are unforeseen circumstances, the coaching sessions will take place at the same time each week throughout the 10-week period.

During each group coaching session, you will be led through postnatal yoga practices with the help and support of Fern Ross Yoga. The techniques shared are a tested and trusted methodology to support those experiencing common postnatal issues such as leaking, SUI, diastasis recti, back and shoulder pain, and more. 

Self-Study

In addition to the group coaching sessions there will be weekly course materials provided for self-study. The materials will be provided to you within the course platform. For best results it is important that you complete the self-study materials between sessions. Failure to complete the self-study materials may limit your ability to appreciate and learn from the preceding or following week’s session.

At no time should you delay seeking professional or medical help if you require assistance. Whilst Postnatal Core + Pelvic Floor Restore is intended to support postnatal healing and recovery, Fern Ross Yoga is not a medical professional and is not able to diagnose or treat health conditions. 

Private Group

You will have access to a private WhatsApp group to support you during the program. The intention of the group is to provide a community support network and enhance the program experience. Sharing the WhatsApp is something which is unique to this program and this method is used by Fern Ross Yoga as it provides an effective way to create a supportive community.

From time to time Fern Ross Yoga may post and offer support but there is no guarantee that posts will be responded to. The substantive method of communication will be via email and the substantive coaching will take place on the weekly Zoom calls. 

Fern Ross Yoga does not run or own the WhatsApp group and makes no guarantees that the WhatsApp group will be available at any specific time. 

Behaviour

It is requested that at all times your behaviour towards others is polite and respectful. Fern Ross Yoga will not be held responsible for the behaviour or actions of any other course participant. Should your behaviour be deemed offensive or inappropriate Fern Ross Yoga reserves the right to remove you from the program with immediate effect.

General

It is the intention that the Postnatal Core + Pelvic Floor Restore course will run for 10 weeks consecutively. Should an unforeseen reason arise which causes a session to be postponed it will be added to the end of the program. All sessions will have taken place within a 12-week period from the start of the course. 


Please note, while I adapt the live component of the course to suit those within the group, the course is not bespoke and includes general advice.  It is not possible to provide any guarantees that you will experience any specific results. Should you feel that you need additional support, such as 1:1 postnatal yoga and corrective exercise tuition, that can be provided separately. 

Should the material in this course cause additional issues to arise, such as an increase in symptoms, at no point should you delay in obtaining medical input from health professionals. It is required that you have been cleared for return to exercise by your GP or medical provider before starting the course, and it is highly recommended that you see a women’s health or pelvic health physio too, so I can adapt the practices to your needs. I am unable to diagnose or treat any health conditions.

It is not intended that you will finish the course with a complete and detailed postnatal recovery plan. Postnatal Core + Pelvic Floor provides strategies and methods to help you rebuild your core and pelvic floor, reduce aches and pains, and feel like YOU again. It is your individual responsibility to apply what is shared and taught in the course to your personal circumstances both during the course and afterwards. Each individual is unique and their starting position and commitment to the course is unique to them. The aim is that following completion of the course you will have new information, strategies and techniques and have a stronger core and pelvic floor, and feel more relaxed in body and mind.

Please be aware that the course is delivered entirely in English and no translations are provided for videos or text.

Liability/Health

This course has been created to offer movement practices and educational content for the postnatal period. The material is intended for general wellbeing, education and informational purposes only. The course is not a substitute for medical care, diagnosis, treatment or the advice of a qualified healthcare professional.

It is your responsibility to seek approval and clearance from your GP or medical provider, and ideally a women’s health physio, before beginning this program. Always consult your medical provider with any medical questions, concerns or symptoms.

Before joining any class offered by Fern Ross Yoga, be it in person, online or via video, please make sure you are fit and well and that the content of the class is suitable for you.

Should you have any health concerns, or are pregnant, it is your responsibility to consult a doctor to confirm that you are in good health to practice yoga and any other physical activities that you may choose to take part in.

All yoga classes require a high level of responsibility and self-awareness in order to avoid injury to yourself and others, please note that by partaking in any live or online class with Fern Ross Yoga that you assume full and sole responsibility for your own body and safety.

It is your full responsibility to determine, through obtaining appropriate medical advice (your GP or other qualified Healthcare Provider) prior to attending the class, if it is safe for you to join, and the class style, level and all movements experienced during the class are appropriate for your own body, health and wellbeing.

You are responsible for your own safety and for the safety of anyone in your home. Fern Ross Yoga will not take any responsibility for any injury or damage to any persons or belongings in your home, or any persons joining class who has not read, acknowledged and signed this liability waiver.

It is your sole responsibility to determine if any suggested and instructed poses or adjustments and ‘props’ (equipment used during your class) are appropriate for your level of ability, as well as physical and mental condition.

You expressly waive and release any claim that you may have at any time for injury of any kind against the Fern Ross Yoga, or any person or entity involved with Fern Ross Yoga including without limitation, any persons in collaboration with Fern Ross Yoga for health, fitness and wellness instruction.

You assume all risk of injury by participating in these classes. Please do not join in Fern Ross Yoga online classes if you are not willing to accept this responsibility. There is absolutely no guarantee that you will not suffer injury from participation in any physical activity as shown on Fern Ross Yoga’s in person or online classes, nor is it guaranteed that your fitness, health or wellbeing will improve as a result of participation in the classes. Always seek the advice of your GP or other qualified Healthcare Provider for answers to any questions you may have regarding a medical or health related condition. Never disregard medical advice or delay in seeking it because of something you have seen, read or heard on Fern Ross Yoga online.

Payment Terms

The cost of the program is £125, due in one up front payment before the course commences.

Please be advised that once you have accepted these terms the Fee is fixed at the price advertised. We may increase the Fee for future students. We reserve the right to add additional training modules and to update the course. Where we do this, we may invite you to upgrade to an enhanced version for an additional fee, but at no time will there be any obligation for you to upgrade. 

In all circumstances, the Fee must be paid in full, even if you decide that you no longer wish to participate. Once payment has been taken, all classes are non refundable.

In certain cases your payment will be considered to be transferred to another class or to another person. You will only be given access to class on completion of the intake form(s) provided and once payment of class has been received.

You do not have the right to share links to any classes or recordings offered by Fern Ross Yoga to any persons without written permission from Fern Ross Yoga or anyone under her employ.

Support

The aim for this course is that you should be able to access the course material with ease. Should you require any technical support in respect of accessing the pre-recorded videos please email info@fernrossyoga.co.uk and you will receive a reply between Monday to Friday from 9am until 5pm. I aim to respond to you within 24-48 hours if you email during those hours. 

Once you have finished going through the course material you may wish to work with me further. I am a senior yoga teacher specialising in vinyasa and hatha yoga, pregnancy and postnatal yoga, and women’s health. I am also a pre- and postnatal corrective exercise specialist. If you would be interested in hearing how we can work together further, either 1-2-1 or via group classes, in person or online, then get in touch by emailing info@fernrossyoga.co.uk. Please be aware that additional charges will apply to any one-to-one coaching provided. 

Privacy and Confidentiality

Your privacy and protection of your personal data is important to me. I will keep your personal data confidential and will never share it with unconnected third parties. Your payment information will be processed by a secure third-party processor. I will be provided with your email address and name but never be provided with your financial information. 

Please be aware that all live training sessions are recorded and your name and image/video may be captured. The recordings of the training will be kept and made available to others on the course. If you provide or share any information within these sessions about yourself or your business that information will be shared within the group. Should you not wish to be recorded please ensure that if you attend any training your camera is switched off and your name field is changed to “Attendee” with your initial so that support can still be offered but no personal identifiable information will be captured. 

For more detail on how we manage your data you can view my privacy policy here.

Refunds and Cancellation 

As you are purchasing digital content which includes data which is produced and supplied in digital form you are only entitled to a refund in limited circumstances. In purchasing the course you are waiving your rights to a refund unless the statutory circumstances for refunds are met. 

Should you consider that the digital download is faulty for any reason then please confirm so immediately and a further copy will be provided. Should you have any concerns or questions please contact me at info@fernrossyoga.co.uk.

Intellectual Property 

You will be provided with course materials. At all times, even following purchase, the intellectual property rights and copyright connected with those materials remain with me, Fern Ross Yoga. You have the right to use the materials as learning tools but you are not permitted to duplicate, imitate or provide copies to third parties whether for free or as part of a sale. 

Feedback and Complaints

If you have any feedback about the course please do share it with me. It is always great to receive words of praise and also helpful to get constructive comments. I really hope that you love this course as much as I do but if you would like to make a complaint this should be made to made in writing to info@fernrossyoga.co.uk.

General
Throughout the program Fern Ross Yoga will be available by email Monday to Friday between 8am to 6pm. Fern Ross Yoga will respond as soon as possible and within 48 hours during the hours stated. 

I intend to rely on the written terms set out in these terms and conditions in respect of the course delivered to you. These written terms shall constitute the entire agreement between us.

If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the rest of these terms and conditions.